At Damon Trail, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, our Refunds and Return Policy ensures a smooth process.

Returns

• You may request a return within 7 days of receiving your order.

• Returned items must be unused, in their original packaging, and in the same condition as received.

• To initiate a return, please contact us at [email protected] with your order details.

Refunds

• Once we receive and inspect the returned item, we will notify you of the status of your refund.

• If approved, your refund will be processed within 7–10 business days.

• Refunds will be issued through the original payment method, unless otherwise agreed.

Exchanges

• We accept exchanges for defective or damaged items within 7 days of delivery.

• If the requested replacement is unavailable, a refund will be issued instead.

Non-Returnable Items

• Certain items, such as personal-use products, customized goods, or items marked “Final Sale,” cannot be returned or refunded.

Late or Missing Refunds

• If you do not receive your refund within 10 business days, please first check with your bank or payment provider.

• If the issue persists, contact us at [email protected]